If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Gidirush’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

www.gidirush.com is a site operated by WEBHEART UNIVERSE (“We”). We are registered in Lagos, Nigeria.

Business Terms and Conditions of Gidirush Delivery


Gidirush.com is operated by Webheart Universe a registered company under CAC In Lagos, Nigeria (RC2357206).

All bookings are taken on the assumption that these Terms & Conditions have been read and understood.

When ordering gidirush’s services you, as “Shipper”, are agreeing on your behalf and on behalf of anyone else with an interest in the Shipment, that the Terms & Conditions shall apply from the time that gidirush bikers accepts the Shipment unless otherwise agreed in writing by an authorized officer of Gidirush Delivery.

“Shipment” means all documents or parcels that travel under one Contract Number and may be carried by any means that Gidrush delivery Couriers chooses, including any other carrier. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance is the Shipper’s responsibility.

1. Unacceptable Shipments

Shipper agrees that its Shipment is acceptable for transportation and is deemed unacceptable if:-

  • It is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation), any applicable government department or other relevant organisation; or
  • Gidirush Delivery Couriers decides it cannot transport an item safely or legally (such items include but are not limited to: animals, bullion, currency, bearer form negotiable instruments, precious metals and stones, firearms, part thereof and ammunition, human remains, pornography, illegal drugs, plants and eggs).
2. Deliveries and Undeliverables

Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to Receiver’s address given by the Shipper but not necessarily to the named Receiver personally. Shipments to addresses with a central receiving area will be delivered to that area. If Receiver refuses delivery or to pay for delivery, or Shipment is deemed to be unacceptable, or Receiver cannot be reasonably identified or located, Gidirush shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be released, disposed of or sold by Gidirush Delivery Couriers without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against the service charges and related administrative costs and the balance of the proceeds returned to the Shipper.

3. Inspection

Gidirush delivery Couriers has the right to open and inspect a Shipment without prior notice to the Shipper. We also encourage you to declare your package at GidiCentre

4. Shipment Charges and Billing

Gidirush Delivery Couriers’ Shipment charges are based on a combination of fixed cost, and/or mileage from collection address to delivery address, and/or time taken from arrival at collection address to departure from delivery address. Shipper shall pay or reimburse Gidirush Deivery Couriers for all Shipment charges, storage charges, duties and taxes owed for services provided by Gidirush or incurred by Gidirush Delivery Couriers on Shipper’s or Receiver’s or any third party’s behalf and all claims, damages, fines and expenses incurred if the Shipment is deemed unacceptable for transport as described in Section 1. Waiting Time will apply after 10 mins. Waiting Time will be charged at up to ₦150 per hour at our discretion. Cancellation charges will apply but only if the GidiBikers has left the base.

5. Gidirush Delivery Couriers' Liability

Gidirush Delivery Couriers’ contracts with the Shipper on the basis that Gidirush Delivery Couriers’ liability is strictly limited to direct loss only and to the monetary value in this Section 5. All other types of loss or damage are excluded (including but not limited to lost profits, income, interest, future business), whether such loss or damage is special or indirect, and even if the risk of such loss or damage was brought to Gidirush Couriers’ attention before or after acceptance of the Shipment since special risks can be insured by Shipper. If a Shipment combines carriage by air, road or other mode of transport, it shall be presumed that any loss or damage occurred during the air period of such carriage unless proven otherwise. Gidirush Couriers’ liability in respect of any one Shipment transported, without prejudice to Sections 6-9, is limited to its actual cash value and shall not exceed ₦33,750.00.
Claims are limited to one claim per Shipment settlement of which will be full and final settlement for all loss or damage in connection therewith. If Shipper regards these limits as insufficient the Shipper assumes all risks of loss or damage.

6. Time Limits for Claims

All claims must be submitted in writing to Gidirush Delivery Couriers within thirty (30) calendar days from the date that Gidirush Delivery Couriers accept the Shipment, failing which Gidirush Delivery Couriers shall have no liability whatsoever.

7. Shipment Insurance

Shipment Insurance is the responsibility of the Shipper.

8. Delayed Shipment

Gidirush Delivery Couriers will make every reasonable effort to collect and deliver the Shipment according to any estimate given but this is not guaranteed and does not form part of the contract. Gidirush Delivery Couriers is not liable for any damages or loss caused by delays.

9. Circumstances beyond Gidirush Delivery Couriers' control

Gidirush Delivery Couriers is not liable for any loss or damage arising out of circumstances beyond Gidirush Delivery Couriers’ control. These include but are not limited to: “Act of God” – e.g. earthquake, cyclone, storm, flood, fog; “Force Majeure” – e.g. war, acts of terrorism, plane crash or embargo; any defect or characteristic related to the nature of the Shipment, even if known to Gidirush Delivery Couriers; riot or civil commotion; any act or omission by a person not employed or contracted by Gidirush Delivery Couriers e.g. Shipper, Receiver, third party, Customs or other government official; industrial action; and electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings.

10. Shipper's Warranties and Indemnity

Shipper shall indemnify and hold Gidirush Delivery Couriers harmless for any loss or damage arising out of Shipper’s failure to comply with any applicable laws or regulations and for Shipper’s breach of the following warranties and representations:

  • all information provided by the Shipper or its representatives is complete and accurate;
  • the Shipment was prepared in secure premises by the Shipper and/or its employees;
  • Shipper employed reliable staff to prepare the Shipment;
  • Shipper protected Shipment against unauthorised interference during preparation, storage and transportation to Gidirush Delivery Couriers
  • the Shipment is properly marked and addressed and packed to ensure safe transportation with ordinary care in handling; and
  • all applicable laws and regulations have been complied with
11. Routing

Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places.

12. Governing Law

Any dispute arising under or in any way connected with these Terms and Conditions shall be subject, for the benefit of Gidirush Delivery Couriers, to the non-exclusive jurisdiction of the courts of, and governed by the law of, the country of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.

13. Severability

The invalidity or unenforceability of any provision shall not affect any other part of these Terms and Conditions.